I placed an order on July 24 and it still says pending. Plus I have not been charged yet for the order. How long is this supposed to take?

Your order should have been sent by now.

For tracking information, send an email to customerservice@skinbiology.com or call 1-800-405-1912 during business hours -
Mon-Fri - 10 am to 5 pm - Pacific Time.

Often the "pending" is not quickly removed when we get overwhelmed in orders.

Most orders are processed in a week, unless we are out of some product.

Dear miss21:

Your order shipped on 8/14/07 and should arrive to you shortly.

If you have any further questions/concerns please feel free to call us at 1-800-405-1912.

Best Wishes,
-Skin Bio Team

yeah nevermind. Thanks.