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Gentle Clean is Far Too Drying
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Annie
Location: ny
Registered: 17 September 2004
Posts: 143
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I am very disappointed with the Gentle Clean. I have combo sking but find it makes my skin feel tight and dry. In order to use it up, I've also been using it as a body wash and hand soap -- even my hands feel far too dry after using it. I don't mind the heavy scent if it's just glycerine, but if it's added fragrance, I think that is something that shouldn't be added to a facial wash product. I think Skin Biology could do much better than this product -- Cetaphil for Oily/Normal skin and the original Cetaphil are superior.
Skin Biology
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Location: Skin Biology in Bellevue, Washington - USA
Registered: 22 June 2004
Posts: 4865
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Dear Annie:

We are sorry that this product did not do well on your skin. Those who have found Gentle Clean to be too dry for their sensitive skin have added Emu Oil-S Lipid Replenisher to it, or have had to switch over to a cleanser that their skin responds better to.

-Skin Bio Team
Miffny
Location: Australia
Registered: 28 September 2004
Posts: 245
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Sorry to hear your skin is not loving this.

I have seriously dry skin & have found Gentle Clean Liquid Cleanser to be the most gentle least drying of any liquid cleansers I have ever used.

I use about a size of a match head in wet palms on a wet face using a soft facial brush working in well & rinsing with tepid to cold water, than go with the rest of my routines.
Dr. Pickart
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Location: Skin Biology
Registered: 15 September 2004
Posts: 7065
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quote:
Originally posted by Annie:
I am very disappointed with the Gentle Clean. I have combo sking but find it makes my skin feel tight and dry. In order to use it up, I've also been using it as a body wash and hand soap -- even my hands feel far too dry after using it. I don't mind the heavy scent if it's just glycerine, but if it's added fragrance, I think that is something that shouldn't be added to a facial wash product. I think Skin Biology could do much better than this product -- Cetaphil for Oily/Normal skin and the original Cetaphil are superior.


We are starting to modify the Gentle Clean and have a somewhat better version now. If you want a free replacement with the new cleanser, please send an email to customerservice@skinbiology.com and mention my comment.
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