Dear Skin Biology,
I had placed my order last saturday and received your confirmation (#34532).
However until today, i check that there is no settlement for my credit from you.
I tried contact your customer service by mail severally, but there is no response at all
What happend to my order? Are you shipped it yet?
Kindly inform me.
Thank you very much.

Regards,
Freddz

Dear Fredzzz:

We apologize for the delay - Thank you for your patience.

It would be best to email these types of questions directly to customerservice@skinbiology.com and we can give you detailed information regarding your order.

I am emailing you information regarding the status of your order right now.

Best Wishes,
-Skin Bio Team

Dear Skin Biology,

Thank you very much for the reply.
I had received your email too.
Will wait for the order to reach me and
will share my experience of your product in forum too
Good day.

Best Regards,

Fredzzz