07 August 2007, 03:08 PM
Caitlin HallProblems with Order
Hi,
I sent an email to customer service two weeks ago and than a follow up a week ago about 2 products that were missing when I received order confirmation no 28337. I have not heard back yet.
Please respond.
Thanks
14 August 2007, 06:10 PM
Skin BiologyDear Caitlin Hall:
Hopefully you've received a reply that those two missing products have been accounted for. There might have been a back-ordered product that needed to be made.
If you have any questions regarding your order and have not received help as yet, please email me at: cassia@skinbiology.com
Thank you very much for your patience and understanding,
Cassia
-Skin Biology