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Location: United States Registered: 06 March 2014 Posts: 2 | I've been using Skin Biology products on and off for over 6 years and especially like your serums. On my latest order I included some extra items I didn't really need so I could receive the GHK VIP Luxury Serum that was advertised as a special for orders over $100 at the time. I didn't receive any notification that it was out of stock when I was completing checkout or afterwards, so I was really disappointed to receive my order with the note "out of stock" ...I was planning to start a half-face test next week using Super GHK on one side and GHK VIP Luxury Serum on the other so I could do a testimonial on the two products. Could you let me know how long it will be until I receive my VIP sample? Thanks in advance for your help |
Location: Skin Biology in Bellevue, Washington - USA Registered: 22 June 2004 Posts: 4865 | Dear Violette: Thank you for your order! If you could please contact customerservice@skinbiology.com with your inquiry they will be able to give you information about your order directly please. We will be sure to keep in touch (here on the forum and via our bi-monthly Newsletters) on any future developments on the VIP Luxury Serum. Best Wishes, -Skin Biology |
Location: Skin Biology Registered: 15 September 2004 Posts: 7065 | We try to keep our clients happy. We are sending a package to you today to fix this problem. |
Location: United States Registered: 06 March 2014 Posts: 2 | Thanks so much Dr. Pickart... your serums have been really effective for me, especially Super GHK and Skin Signals for plumping and firming skin, and generally giving it a glowier look. LacSal is also one of my favorite products since I have very sensitive skin, and a lot of product lines use acids that are too harsh... I never experience any irritation or inflammation with your products, just nice results. I'm excited to try your latest! |
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