18 February 2007, 03:48 PM
The Mighty ThorProblem with changing mailing address and shipping address
Hi SB,
I've asked this before but the problem still persist. About a year ago, I moved countries because of work. I'm still using the credit card from my home country. Basically my problem is that I
cannot change my
'Default Billing Address' to be different from my
'Default Shipping Address'.
When I go to 'My Account' and click to change either addresses, both the radio buttons
'Default Billing Address' and
'Default Shipping Address' are chosen. So in other words, if I change my default billing address, my default shipping address will automatically change to be the same as default billing address. The same will happen if I change my default shipping address.
For this reason, I was unable to order your products directly from you. Can you do something about this?
Cheers.
23 February 2007, 02:48 PM
Dr. PickartSend an email to cassia@skinbiology.com.
She should be able to help you or we will bring a software programmer in to fix the shopping cart.