hello I'm based in india, placed an order #5408 on feb16. Could you confirm if it has been shipped already?

vichan

We will check.

But it is best to send order questions to customerservice@skinbiology.com.

Thank you Dr Pickart, I had mailed to customerservice@skinbiology.com twice already, no response so far. Thats why I posted on the forum.

vichan

Dear vichan:

Actually the great thing about our new shopping cart is that it allows the clients to see the progress of their order at any time from their account.

Click here to Log on to Your Account. Go to Review Orders/ Track Packages. Select your Order to view current status.

Under "Order Comments" we upload the tracking number for all orders.

This is a great way to quickly check status, see if an order has already shipped, or get tracking information.

Best Wishes,
-Skin Bio Team