Moderators: Rosy

Read-Only Read-Only Topic
Go
New
Find
Notify
Tools
Delivery time Login/Join
 
Location: Jerusalem
Registered: 11 April 2006
Posts: 23
posted   Report This Post  
I ordered a week ago today.

How long does it take until orders are delivered?
Location: Thunder Bay Ontario
Registered: 11 February 2006
Posts: 22
posted   Hide PostReport This Post  
The notice on the home page says to allow 15 working days.

Janice
Picture of Skin Biology
Location: Skin Biology in Bellevue, Washington - USA
Registered: 22 June 2004
Posts: 4865
posted   Hide PostReport This Post  
Dear bianca:

For orders within the Continental US please allow 15 business days for your order to arrive to you. We are taking measures to speed things up, but we've been receiving record orders for the last couple of months and we are doing our very best.

For International Orders - We ship out Global Express Mail and usually it takes perhaps 5-7 business days for the order to arrive in the country...But it may take longer for you to actually receive it (due to customs, etc.)

This message has been edited. Last edited by: SkinBiologyWebmaster,
Location: Australia
Registered: 03 January 2006
Posts: 35
posted   Hide PostReport This Post  
Hi skin biology team,
I'm in Australia & it currently takes about 6 weeks to receive my order. Do you suggest that I order through Skin Biology-Europe next time???
Picture of Skin Biology
Location: Skin Biology in Bellevue, Washington - USA
Registered: 22 June 2004
Posts: 4865
posted   Hide PostReport This Post  
Dear kimba:

Check first that they have the products you're looking for and a reasonable shipping price - And yes, you may get it faster that way.

Skin Biology Europe and Skin Biology Canada stock up on an array of products through placing larger orders, whereas we may have to literally make the product and this causes delays when we have huge increases in orders.

Thank you,
-Skin Bio Team
Location: Jerusalem
Registered: 11 April 2006
Posts: 23
posted   Hide PostReport This Post  
To the skin biology team,

Thanks for everything. Just got my package today (16 days from the day I ordered - pretty fast).

Now, I can just hope it will help, LOL.
Picture of Skin Biology
Location: Skin Biology in Bellevue, Washington - USA
Registered: 22 June 2004
Posts: 4865
posted   Hide PostReport This Post  
Dear bianca:

Just let us know how things go for you and if you need any assistance with the products.

Best Wishes,
-Skin Bio Team
Location: Montreal
Registered: 28 April 2006
Posts: 4
posted   Hide PostReport This Post  
Hi,

Skin Bio in Canada is very fast. I placed 2 orders and I received both in 2 days. They are located in Vancouver BC, and I'm in Montreal, Quebec.

And if you send a email for any questions or order, be sure you will have a quick response. Thanks Doreen.
Picture of Dr. Pickart
Location: Skin Biology
Registered: 15 September 2004
Posts: 7065
posted   Hide PostReport This Post  
We are trying to have Canadians order from that website. It saves time, money, and customs problems.
  Powered by Social Strata  

Read-Only Read-Only Topic