TROLLS VS. SKIN CONCERNS

We take your questions and concerns very seriously. But a condition to deal with any formula questions or product concerns is that a real address MUST be provided when you register on the Skin Biology chat forum.

Your contact information must not be a fake name or fake address.

Your address listed in your profile is not able to be viewed publicly and your information will never be shared.

In this way we can track client orders and cut down on "Internet Trolling".

What is Internet Trolling?
"An Internet troll, or simply troll in Internet slang, is someone who posts controversial, inflammatory, irrelevant or off-topic messages in an online community, such as an online discussion forum or chat room, with the primary intent of provoking other users into an emotional response or to generally disrupt normal on-topic discussion...

Trolling is a game about identity deception, albeit one that is played without the consent of most of the players. The troll attempts to pass as a legitimate participant, sharing the group's common interests and concerns; the newsgroups members, if they are cognizant of trolls and other identity deceptions, attempt to both distinguish real from trolling postings, and upon judging a poster a troll, make the offending poster leave the group. Their success at the former depends on how well they — and the troll — understand identity cues; their success at the latter depends on whether the troll's enjoyment is sufficiently diminished or outweighed by the costs imposed by the group.

Trolls can be costly in several ways. A troll can disrupt the discussion on a newsgroup, disseminate bad advice, and damage the feeling of trust in the newsgroup community. Furthermore, in a group that has become sensitized to trolling — where the rate of deception is high — many honestly naïve questions may be quickly rejected as trollings. This can be quite off-putting to the new user who upon venturing a first posting is immediately bombarded with angry accusations. Even if the accusation is unfounded, being branded a troll is quite damaging to one's online reputation."

See: http://en.wikipedia.org/wiki/Internet_troll

Guys, The forums at times seems to be turning into a circus... ...This helps explain it.

If someone attacks you personally, I would say something is wrong. We can disagree on topics -or- with each other, but in a respectful way. We are adults here. Treat fellow members with Honor, Respect & Good Old Fashioned Common Courtesy, then you will receive the same back.

Let's not loose sight of what this forum is for..."fixing our faces"......

Also, If I might add:

If you come to the defense of a completely "out of line" poster...I would say there is something wrong with that too!